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Getting Started Questions
4 questions in this category
How do I create my first account?
Click "Sign Up" on the homepage, enter your email, create a password, and choose a profile name. You'll receive a 12-word seed phrase - write this down immediately and store it securely offline. This is your only way to recover your wallet if you forget your password.
What is a seed phrase and why is it important?
Your seed phrase is a 12-word backup that can restore your entire wallet and account. It's generated when you sign up and is the ONLY way to recover your account if you lose your password. Store it offline, never share it with anyone, and make multiple secure copies.
What's the difference between personal and organization accounts?
Personal accounts are for individuals receiving credentials (free forever). Organization accounts are for businesses, schools, or groups that issue credentials to others (requires subscription after 5 credentials/month).
How do I switch between personal and organization mode?
Click "Organization" in the sidebar from your personal dashboard, or click "Back to Personal Dashboard" from organization mode. You need to create an organization first through the 3-step setup process.